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TERMS AND CONDITIONS
TERMS & CONDITIONS
These Terms & Conditions cover “byron.co.uk”, “delivery.byron.co.uk”, “Byron Club” and any other services provided by Tristar Foods Ltd. (trading as “Byron”) and associated third parties.
ALL DISCOUNTS AND PROMOTIONS ARE APPLIED AT THE DISCRETION OF THE RESTAURANT MANAGEMENT AT THE TIME OF PURCHASE
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OFFERS - All rotating never guaranteed.​​​
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Happy Hour
Happy Hour runs from Wednesday-Friday between the hours of 3-6pm. Offer ends Friday 18/10/24. Available at all sites. Valid on all beers, wine and spirit and mixers. Two drinks may be purchased and the cheapest will be free, when calculating which one is cheaper it does take into account the price of added modifiers. Orders must be placed by 6pm to be valid. This offer is exclusive to our digital order and pay system. Not valid on Bank Holidays. Eat in only.
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Kids Eat Free
One free kid’s meal for every paying adult. This offer is not constantly valid, dependent on site. The accompanying adult meal must include a full priced burger. Valid in Byron restaurants only, click and collect and delivery excluded. Offer can only be redeemed once per customer. Management reserves the right to remove this offer at any time. Not to be used in conjunction with any other offer. Subject to availability.
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URW Connect - 50% off Food at Byron Westfield
Offer valid only to users of URWConnect app as part of 12 Days of Christmas promotion. Offer valid at Bryon Westfield Shepherd’s Bush on Friday 6 December 2024 only. Offer valid for 50% off food bill. Valid on dine-in only, click and collect and delivery excluded. Not to be used in conjunction with any other offer.
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COMPETITIONS - Currently running.
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12 Days of Christmas - Social Media Competition
One comment with tag equals one entry. Competition closes at 9am on 13/12/24 and all winners will be randomly selected and then contacted via Instagram DM on that day. If we do not hear back from you after 18/12/24, we will pick another winner for the prize. Please note that we cannot guarantee that you will receive your prize before Christmas. Prize cannot be substituted for cash value or alternative items, specific items may be subject to availability but alternatives will be sourced.  Specific terms of individual prizes will be posted on relevant Instagram competition captions.
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Batman and Byron
Guests with a valid ticket to the Batman Unmasked Exhibition may receive 20% off food at Byron on the same day ticket is valid for. Exclusively at our Covent Garden and Tottenham Court Road locations. Subject to availability. Not to be used in conjunction with any other offer.
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Matilda Competition
Prize draw opens 28 October 2024 and closes on 28 November 2024. GB only, 18+. One winner will receive four tickets to Matilda The Musical in London valid until end of January 2025, excluding Sunday matinee performances, school holidays and bank holidays. One night stay for four at The Cumberland hotel in London including breakfast for all guests. No other expenses are included and there is no cash alternative to the prize. Subject to availability. Dinner at Byron will include 4 proper burgers, 4 sides and 4 drinks.
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BOOKINGS
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Bookings
Please note tables are available for a maximum of 90 minutes. Menu items are subject to availability.
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Group Bookings
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Group bookings that choose to order from Set Menus cannot access any other promotions/offers, may not pay via gift cards.
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Booking Confirmation - For bookings made online or over the phone, you will receive a booking confirmation to the email address provided within few seconds of making your booking. In addition to confirming your reservation details, this initial confirmation email will also include a link to our Booking Portal where you can amend your booking should you need to. If no confirmation email is received, please contact us ASAP
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Children - Children of all ages are welcome at Byron! Please do include them (including babies) in your final party size. If you need a highchair or space for a pushchair, please specify this at the time of booking
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Dietary Requirements - Please notify us of any specific allergies or food intolerances in your party, both at the time of booking and to a member of our team when you arrive.
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BYRON BURGER CLUB - Various activation terms and conditions
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Free Birthday Burger
Valid for Byron Club members only, each club member will receive a free birthday burger email with a QR code voucher on their Birthday. Valid for a 4 week period from your birthday date. Cannot be redeemed in conjunction with any offers and can only be redeemed once per customer. A minimum spend of £5 is required to redeem the voucher. Valid for one free burger and cannot be substituted for cash value or alternative menu items. This offer can be redeemed as part of a dine-in order only. Delivery and Click and Collect orders are not eligible.
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Byron Club Student Discount
Available to all students who sign up for our student discount scheme. Each student will be sent a unique QR code. 25% off applies to food only, minimum spend £15. Excludes Covent Garden. Not to be used in conjunction with any other offer or promotion. Present this along with a valid student ID when ordering.
Byron Club Free Fries
Valid once per Byron Club member when you sign up to the Byron Club, no monetary value, eat in only. Present QR code on welcome email to team to redeem.
Byron Loyalty Card
Free rewards with any full price burger ordered. Valid all day every day, at all sites, until December 2024. Click and collect included. The stamps collected have no cash value. The stamps or rewards are personal to you and may not be sold, transferred or assigned to, or shared with family, friends or others under any circumstances. If your stamps or rewards are lost, stolen or destroyed, they cannot be exchanged or refunded. Maximum one stamp per day. Byron reserves the right to terminate, discontinue, cancel or amend the loyalty card scheme at any time and in its sole discretion without notice to you.
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Byron Club Exclusive Offers - INDIVIDUALLY DISTRIBUTED VALID UNTIL 30.11.24 ​
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20% Off Food
Offer allows customer to redeem 20% off your bill. A minimum spend of £20 is required to redeem the voucher. Offer valid until 30/11/2024. Offer is valid for dine-in only. Delivery and Click and Collect orders are not eligible. Discount code is only valid for single use. Management reserves the right to remove this offer at any time. Not to be used in conjunction with any other offer.
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£5 Off Bill
Offer allows customer to redeem £5 discount off your bill. A minimum spend of £20 is required to redeem the voucher. Offer valid until 30/11/2024. This offer is valid for dine-in only. Delivery and Click and Collect orders are not eligible. Discount code is only valid for single use. Management reserves the right to remove this offer at any time. Not to be used in conjunction with any other offer.
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Buy a Burger, Get a Cheeseburger Free
Offer allows a free house cheeseburger when purchasing any burger. A minimum spend of £15 is required to redeem the voucher and another burger must be purchased. Offer valid until 30/11/2024. Offer cannot be substituted for cash value or alternative menu items. This offer is valid for dine-in only. Delivery and Click and Collect orders are not eligible. Discount code is only valid for single use. Management reserves the right to remove this offer at any time. Not to be used in conjunction with any other offer.
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EXTERNAL PARTNERSHIPS
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Student Beans Student discount
20% off food. Minimum spend £15. This offer cannot be used in conjunction with any other discount or promotions.​​​
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Local Discounts for Friends of Byron
Local businesses we have partnered with can receive 20% off food at Byron. Cannot be used in conjunction with any other promotions or offers. Cannot be used on lunch. Only valid in specific site, this remains under the control of the managers discretion. In some specific cases this offer can be extended to guests of local businesses with specific regulations.
John Lewis Partners Discount
25% off food at Byron, this offer is valid for eat in and click and collect. A valid John Lewis Partnership code and John Lewis Partnership ID Card must be shown. Three guests are permitted per Partner/per Additional Card Holder to qualify for a discount. This offer cannot be used in conjunction with any other offer, promotion or set menu bundle. Excludes delivery. Excludes Covent Garden. Subject to availability. No cash value. Byron reserves the right to withdraw this offer at any time.
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Vectis Card Discount
15% off for Vectis Card Holders. 15% off applies for food and drink. £15 minimum spend​. Offer redeemable Monday – Friday. Not available at our Covent Garden or Central St Giles restaurants. Vectis Card must show to redeem. ​Discount not to be used in conjunction with any other offer​.
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Services Discount
20% off valid all day, every day, at all Byron restaurants, eat in only. A valid government ID must be shown to claim this offer. 20% discount is for food only, for orders with up to six main burgers and excludes all drinks. This offer cannot be combined with any other offer, including set menus. This and all offers are subject to the manager’s discretion. Subject to availability and no cash value. Byron reserves the right to withdraw this offer at any time.
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Upside Down House Liverpool​
20% off food at Byron Liverpool only. Available on dine-in only. £9.50 minimum spend. Offer is only valid with proof of purchase from Upside Down House Liverpool and valid to use within one week of purchase. This offer cannot be used in conjunction with any other discount or promotions.
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Scudamore's Punting Cambridge
20% off food at Byron Cambridge only. Available on dine-in only. £9.50 minimum spend. Offer is only valid with proof of purchase from Scudamore’s Punting Cambridge and valid to use within one week of purchase. This offer cannot be used in conjunction with any other discount or promotions.
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Seasonal Offers - subject to availability
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Kids Eat Free: One free kid’s meal for every paying adult. This offer is not constantly valid, dependent on site. The accompanying adult meal must include a full priced burger. Valid in Byron restaurants only, click and collect and delivery excluded. Offer can only be redeemed once per customer. Management reserves the right to remove this offer at any time. Not to be used in conjunction with any other offer. Subject to availability.
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TERMS & CONDITIONS OF WEBSITE USE ·
Welcome to our website, www.byronburgers.co,uk, which is accessible via your computer or your portable hand-held device (the “Website”).· The Website is provided by Tristar Foods Limited, 33-35 Wellington St, London WC2E 7BN. (“Byron”, “us”, “we” or “our” for short). “you” and “your” means you as the user of our Website. We have set out the terms under which we are providing you with access to our Website and its products and services. These include the terms and conditions that govern: your use of our Website (including the mobile-optimised version of our Website accessible from your portable hand-held device); your use of the services and products offered through our Website; your rights to link to our Website; how we will use and protect information about you (see our separate “Privacy and Cookies Policy”) and your obligations when uploading comments to our Website (see our “Content Standards” below).· Collectively these documents are termed as the “Terms of Use”. We may change our Terms of Use from time to time. The revised Terms of Use will be available via the Website. You should check the Terms of Use regularly to ensure that you are happy with any changes. You will be deemed to have accepted any changes to the Terms of Use after you have been notified of the changes on our Website home page and you continue to access or use the Website. ·
USE OF THIS WEBSITEo These Terms of Use set out how you may use our Website. By accessing the Website, you agree to these Terms of Use. If you do not agree to these Terms of Use, you should not use the Website. You should read all the Terms of Use prior to using the Website. You should also save and/or print out a copy of these Terms of Use for future reference.
SPECIFIC TERM So our website may contain specific Terms that are respective for the area you are contained within, if such terms exist they will be displayed where applicable. These terms only relate to the specific products or services mentioned. If there is a conflict between these general Terms of Use and the specific terms, the relevant specific terms will take precedence.
ACCESSING OUR WEBSITE Access to our Website is permitted on a temporary basis. We update our website regularly and so may change the content at any time without notice to you. We reserve the right to withdraw, vary or suspend the service at any time without notice.o You are responsible for making all arrangements necessary to access this Website. You are also responsible for ensuring that all persons accessing our Website through your internet connection are aware of these Terms of Use.o Please note that use of our Website is subject to your computer and/or portable device complying with our minimum standard technical specification and compatibility notice. You are advised to check this specification to ensure that your computer and/or portable device is compatible with our products and services and we shall not be liable for any failure arising in the Website which arises from incompatibility (including, without limitation, minimum storage and memory requirements from time to time).
RELIANCE ON INFORMATION POSTED Materials posted on our Website are not intended as advice and should not be relied upon as such. We therefore disclaim all liability and responsibility arising from any reliance placed on such information to the fullest extent permissible by local law. Where we provide details of our restaurant menus, we make no promise that those details will be available in a particular restaurant on a particular day – all menus are subject to availability.
INTELLECTUAL PROPERTY You may access, view and print out one copy of this Website and all information, images, and other content displayed on to Website ("Materials") strictly in accordance with these Terms of Use.o You may only view, print out, use, quote from and cite the Website and the Materials for your own personal, non-commercial use and on the condition that you give appropriate acknowledgement where appropriate to Tristar Foods Limited. All intellectual property rights in and to the Website and the Materials are either owned by or licensed to us and your use of the Website and Materials is subject to the following restrictions. You must not:§ remove any copyright or other proprietary notices contained in the Materials;§ use any Materials from the Website in any manner that may infringe any copyright,§ intellectual property right or proprietary right of us or any third parties; or§ reproduce, modify, display, perform, publish, distribute, disseminate, broadcast, frame,§ communicate to the public or circulate to any third party or exploit this Website and/or the Materials for any commercial purpose, without our prior written consent.
TRADE MARKS We expressly reserve all rights in and to the www.byronburgers.co.uk domain name and all related domains and sub-domains, the name "Byron", our logo, service marks, trading names and/or trade marks. Other trade marks, products and company names mentioned on the Website may be trademarks of their respective owners or licensors and the rights in such marks are reserved to their respective owners or licensors.
LINKING TO OUR WEBSITE You may link to any page of the Website, for non-commercial purposes provided that you do so in a way that is fair and legal and which does not damage our reputation or take advantage of it. For the avoidance of doubt, the linking site must not contain any adult or illegal material or any material that is offensive, harassing or otherwise objectionable. You must not link to our Website in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not remove or obscure by framing or otherwise, advertisements, any copyright notice, or other information published on the Website. Our Website must not be framed on any other site. Views and opinions expressed in user generated content linked from this Website are the opinions of those users and do not represent the views, opinions, beliefs or values of Byron and Byron accepts no responsibility for such content.o If you would like to link to our site for commercial purposes or any purpose not included above, please contact Marketing, Tristar Foods Limited, 33-35 Wellington St, London WC2E 7BN. We reserve the right to withdraw linking permission at any time and without notice.